To be a dynamic and innovative company with a passion and commitment
to provide superior results and services.
From the beginning, The City Group has always held onto its vision. Strong and stable leadership team with great ambition, coupled with calculated decision-making and ground-breaking ideas are the cornerstones of the Group’s growth and development. We believe that our business ethics, caring and valuing our stakeholders including the environment and communities we serve have attributed towards our success and will continue to shape our future.
Everyone at The City Group is committed to consistently deliver superior services in the most efficient manner, for the shared benefit of our Stakeholders
We will :
i) Be responsive to the changing demands of our customers and excel in providing quality products and services ii) Be committed to innovation and adoption of new technology to achieve competitive advantage iii) Generate a fair return to our shareholders iv) Pursue personnel policies which recognizes and rewards performances and contribution of employees and provide proper training, development and opportunities for career advancement v) Be a responsible corporate citizen, committed to enhancing corporate governance and transparency
Delivering for Clients and Consumers
to earn the continued loyalty of our customers by consistently demonstrating why we are the first choice for quality, service, and value.
Developing our People and Valuing Diversity
to recognise the diversity and contribution of our people. We create a work environment that is challenging and provides the opportunities and support for everyone to develop, learn and succeed.
to deliver shareholder value through disciplined, sustainable growth, underpinned by strong governance, that contributes to and leverages the benefits of our global scale.
Constant Focus on Performance and Efficiency
to deliver the highest quality and performance, whilst relentlessly driving to be the lowest cost, most efficient provider.
Openness, Trust and Integrity
we set the highest ethical and professional standards at all times. We want all our relationships to be based on honesty, respect, fairness and a commitment to open dialogue and transparency.
Passion for Quality
we are passionate about delivering superior products and service and take pride in achieving this. We look to replicate success, learn from mistakes and develop the ideas, innovation and practices that will help us improve and lead our market.
Win Through Teamwork
we encourage individual ownership, but work as a team. We value the expertise, individuality and contribution of all colleagues, working in support of each other and readily sharing good practice, in pursuit of shared goals.
we take responsibility for our actions, individually and as a Group. Every day, everywhere we look to make a positive contribution to the health and wellbeing of our customers, the communities we work in and the world we live in.
we take a positive and commercially aware “can-do” approach to the opportunities and challenges we face.